Last Updated: August 17, 2026
Order Processing
Orders are processed as quickly as reasonably possible after payment and order verification.
Processing times may vary depending on:
- Product availability
- Order volume
- Payment verification
- Fulfillment location
- Weekends or holidays
You will receive order information at the email address provided during checkout.
Shipping Rates
Available shipping methods and applicable charges are displayed during checkout.
Where offered, orders meeting the stated promotional threshold may qualify for free shipping.
Current promotional messaging may include:
Free Shipping Over $49
Eligibility may depend on destination, product, or promotional conditions.
Estimated Delivery
Estimated delivery information may be provided during checkout or after shipment.
Delivery estimates are not guarantees unless expressly stated otherwise.
Carrier delays, severe weather, customs processing, address issues, peak demand, and other circumstances outside our reasonable control may affect delivery.
Tracking
When tracking information is available, it will generally be provided after the order ships.
Tracking information may take some time to update after the carrier receives the shipment.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address.
Contact us as soon as possible if you notice an error:
Once an order has entered fulfillment or been transferred to the carrier, we may not be able to change the delivery address.
Lost or Delayed Packages
If your package appears significantly delayed or lost, contact:
We may ask you to verify your shipping information and cooperate with carrier investigation procedures.
Damaged Packages
If your order arrives damaged, contact us as soon as reasonably possible and include:
- Order number
- Description of the issue
- Photos of the product and packaging where available
We will review the issue and provide the appropriate next steps.
International Orders
Where international delivery is available, customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated during checkout.
Delivery times may also be affected by customs processing.
Contact
For shipping questions: